1. Delivery Method Benjamin Cooks ships directly to the address provided at checkout. We offer Cash on Delivery (COD) as the only payment option, and we do not accept other payment methods at this time.
2. Processing Time Orders are typically processed within 1–2 business days. Once your order is processed, you will receive a shipping confirmation email with tracking details (if applicable). Please note that shipping times may vary depending on your location.
3. Shipping Costs Shipping costs are calculated at checkout based on the delivery address. You will be able to see the shipping fee before finalizing your order.
4. Delivery Timeframe Delivery times vary depending on the shipping destination and the courier service used. On average, orders will be delivered within 5-7 business days. However, please allow additional time during busy seasons or for remote areas.
5. Delivery Issues If your order does not arrive within the expected time frame, or if there are any issues with delivery, please contact us at [email protected], and we will assist you in resolving the matter.